Please find our cancellation policy below.
If a trek or a trip is called off by us at the last moment due to any natural calamity/unforeseen circumstances like rains, earthquake, landslides, strike, bandh, curfew, etc), HikingJunkies® will issue a trek voucher for the full amount. The voucher can be redeemed for the same trek or another trek in the next one year.
If you cancel your trek/trip yourself, the cancellation charges are as given below:
Cancellations prior to 30 days from the start of the trek/trip — full refund. Cancellation between 30 days and 20 days to the start of the trek/trip — 50% refund. Cancellation less than 20 days to the start of the trek/trip — no refund.
For weekend treks, the following cancellation/refund policy applies:-
Cancellations prior to 7 days from the start of the trek/trip — full refund. Cancellations less than 7 days from the start of the trek/trip — no refund.
Note: Refunds will be processed within 10 working days from the date of cancellation. In case of refund, there will be a deduction of 4% (bank charges) from the total fee you have paid.
If you wish to cancel your trek, please e-mail us on firstname.lastname@example.org. Cancellation requests are not taken over phone.